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Service Relationship Manager - Affluent Banking
3-7 years
₹ 4.6 - 4.7L/yr (AmbitionBox estimate)
Mumbai
4 vacancies
Service Relationship Manager - Affluent Banking
IndusInd Bank
posted 25d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- The Service Relationship Manager - Affluent Banking will manage relationships with high-net-worth clients, offering a range of personalized banking services and financial solutions.
- Responsibilities include understanding client needs, providing tailored advice, and ensuring a high level of satisfaction.
- The role requires strong interpersonal skills, a customer-centric approach, and the ability to handle complex banking products and services.
- Process/Handle cash transactions/vault operations/ATM upkeep/Voucher & register maintenance/Lobby Management
- Provide Exceptional service to mapped clients of Affluent channel for cluster of branches.
- Manage affluent desk & become one point of contact for mapped customers for their service related queries/requests & complaints.
- Handle & Process all financial & Non- Financial transactions pertaining to mapped affluent clients
- Ensure effective on-boarding of NTB clients & engagement with mapped clients as per laid process
- Generate quality references for opening new accounts from existing mapped customers
- Ensure Timely closure of all Request/Complaints/Welcome/CE calls/Campaigns assigned
Employment Type: Full Time, Permanent
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What people at IndusInd Bank are saying
Rating based on 5 Service Relationship Manager
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Promotion are good
- Salary - Excellent
Training session needs to be organised more
Service Relationship Manager salary at IndusInd Bank
What IndusInd Bank employees are saying about work life
IndusInd Bank Benefits
Health insurance performance bonus sick leave 
Health Insurance 
Job Training 
Soft Skill Training 
Team Outings 
Work From Home 
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