Relationship Manager

Role Description:

The role of Relationship Manager involves catering to the needs of the banks customers and will involves 80% - Marketing & Sales, and 20%- Banking Operations.

Role & responsibilities

• Sales of the Bank's products and services.
• Develop and nurture relationships with existing customers to generate new business from them.
• Originate and acquire new leads from existing customers and other sources, converting them into business for the branch through marketing calls and customer visits.
• Cross-sell third-party products like insurance to existing customers.
• Generate leads for Current and Savings Accounts (CASA) with new customers and increase balances with existing customers.
• Generate leads for various loan products such as housing loans, jewel loans, vehicle loans, and personal loans.
• Regularly call and visit customers and leads for relationship building.
• Ensure timely processing of bank transactions like account opening, fund transfers, cheques, etc.
• Resolve customer queries promptly and improve customer relationships through good service.
• Handle day-to-day branch operations and efficiently manage all branch operation-related tasks.
• Comply with the bank's rules, internal guidelines, systems, and procedures.
• Effectively handle any assignments given by the Branch Manager or Management from time to time.

Preferred candidate profile

• Passionate about in Sales & Marketing
• Good Communication Skill
• Good Analytical and Problem-Solving Skills
• Good Convincing skills

Perks and benefits

• Additional Incentive - Performance Linked Pay,
• Bonus/Ex gratia,
• Group Medical Insurance,
• PF and Pension
• Two Wheeler Loan and Home Loan at Concessional Rate of Interest.