Estate Executive

Job Description

Job Title: Estate Executive
Location: Gurugram

Job Purpose
The Estate Executive is responsible for managing relationships with landlords, ensuring timely rental payments, resolving site issues, and supporting site acquisition activities. The role requires strong negotiation skills, field experience, and the ability to handle operational challenges efficiently.

Principal Accountabilities

• Landlord Relationship Management
• Develop and maintain relationships with landlords in the assigned territory.
• Register and resolve landlord complaints, ensuring timely closure.
• Escalate unresolved issues to the manager.
• Rental Management
• Ensure timely rental payments in the assigned territory.
• Resolve issues causing payment delays to achieve 100% rental payment compliance.
• Implement cost-saving measures through rent reduction and negotiation.
• Locked Site Management
• Monitor and resolve issues related to halted or locked sites.
• Coordinate the unlocking of sites and manage full and final settlements for permanently locked sites.
• Relocation Management
• Handle site retention and relocation proposals.
• Coordinate site dismantling and material removal for relocation.
• Document and Agreement Management
• Update landlord databases and rental master records.
• Manage agreement renewals, site terminations, and new sharing or upgrade site deliveries.
• Routine Work Management (RWM) Adherence
• Ensure compliance with routine work management processes.
• Meet weekly targets and perform self-assessments to improve performance.
• Operational Issue Resolution
• Address day-to-day operational issues, including landlord, public, radiation, and statutory concerns.

Skills & Knowledge
Education: Graduate in any discipline.
Knowledge: Basic legal awareness, government regulations, telecom knowledge, land acquisitions, taxation.
Skills: PR skills, business acumen, negotiation, communication, problem-solving, analytical skills, MS Office.
Experience: 2-3 years in a relevant field.