IndiGo Airlines - Senior Manager - HRSS (10-15 yrs)

We are looking for candidate who has 10 years of experience in HR Shared Services & Process Automation.

Has worked / knowledge of :

- Hands on working experience on Success Factor or any other HRMS system. Preferably done implementation of success factor or any good HRMS.

- Certified SIX SIGMA or similar certificate

- Excellent data analytics and presentation skills

- Developing and implementing new processes and procedures to improve operational efficiency; Has worked on drafting policies and SOPs & Worked on process revamping . Worked on Operational process improvement project including technology

- Analyzing data to identify operational trends and opportunities for improvement

- Coordinating with other departments within the organization to ensure successful implementation of initiatives; Coordinate and liaise with HR Partners, TA and Payroll teams for continuous monitoring of Employee operations costs and reporting.

- Leading projects aimed at improving operational efficiency and reducing costs

- Preparing reports on operational performance, including benchmarks against industry standards or best practices

- Motivating employees to improve performance by fostering a culture of continuous improvement and innovation

- Establishing standards for other departments to follow when processing orders or performing other tasks

- Developing new processes to streamline operations and improve customer service

- Manage Operational governance.

- Deliver and ensure Audit and process compliance requirements

- Put an internal audit process in place and track the same. Front end HR audits in coordination with HR leaders / TA/ HRP

- Implement Operational excellence framework and deliver tangible improvements.

- Drive Structured Process improvement implementation and closure

- Review and monitor Vendor Performance as per contractual SLAs

- Good communication skills

- Minimum 8-10 years' experience in HR Shared Services