Indiamart - Business Manager - Telesales (3-5 yrs)

- The position holder will be managing a team of 20-30 individuals.

- Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients.

- Build and manage productive, professional relationships with clients.

- Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.

- Ensure prompt resolution of client complaints.

- Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures.

- Daily 08-10 meaningful telephone/video calls with client.