Servicing Executive

About Us: IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplierbase, we provides ease and convenience to our 138 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. Headquartered in Noida, we have 3,000+ employees located across 32 offices in the country.

Key Success factors for an Individual:

• Passion and drive to excel
• Hunger to learn and grow
• Customer Orientation

Role involves :

• Position holder will be an individual contributor

• Build and manage productive, professional relationships with clients

• Ensure clients are using and deriving benefit from IndiaMART

• Ensure products/services in clients e-catalog are accurately defined

• Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

• Systematic follow-up and time-bound closures

• Prompt resolution of complaints

• Must have 60%in both and 10 th and 12 th std , Mba 2024 0-1 year can apply