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Team Leader- Digital Banking
Indbank Global Support Services
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
- Team Management: Lead, motivate, and manage a team of approximately 15 Field Executives to achieve digital adoption targets and ensure high performance.
- Performance Monitoring: Track team performance and provide regular feedback. Conduct performance reviews and implement improvement plans as needed.
- Customer Engagement: Oversee the onboarding process for customers, ensuring a smooth transition to digital platforms and addressing any issues promptly.
- Training & Development: Provide ongoing training and support to team members to enhance their skills and knowledge of digital banking products and services.
- Goal Setting: Set and communicate clear goals and targets for the team. Monitor progress and adjust strategies to meet objectives.
- Reporting: Prepare and present regular reports on team performance, digital adoption rates, customer feedback, and market insights.
- Flexibility : Ability to work flexible hours to meet the demands of the position.
Qualifications:
- Preferred bachelor’s degree in business, or related field.
- Strong team management skills.
- Excellent communication and interpersonal abilities.
- Deep understanding of digital banking services and market trends.
Employment Type: Full Time, Permanent
Read full job description What people at Indbank Global Support Services are saying
Team Lead salary at Indbank Global Support Services
reported by
1
employee
with 7
years exp.
₹4.7
L/yr - ₹6
L/yr
39%
less
than the average Team Lead Salary in India
View more details
What Indbank Global Support Services employees are saying about work life
based on 5 employees
Monday to Saturday
No travel
Day Shift
Indbank Global Support Services Benefits
View more benefits
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