Training Manager - Healthcare/RCM Industry (9-10 yrs)

Role: Training Manager - Healthcare/RCM Industry.

About the company.

- A leading provider of revenue cycle management (RCM) solutions, dedicated to optimizing healthcare operations through innovation and technology.

- Our expertise in end-to-end RCM services helps healthcare providers enhance financial performance while focusing on patient care.

- With a culture of collaboration, learning, and continuous improvement, we empower our team to drive excellence and make a meaningful impact in the industry.

Key Responsibilities.

- Manage end-to-end training processes, including curriculum development, content customization, trainee assessments, and training impact analysis.

- Lead key training transitions and new learning initiatives.

- Work closely with business operations, quality assurance, and hiring teams to ensure seamless communication and training execution.

- Represent the training team in client calls and project meetings.

- Allocate resources, measure performance, and mentor training personnel to enhance effectiveness.

- Drive initiatives to improve trainee experience and training outcomes.

- Align training programs with global best practices.

- Stay updated with current training methodologies and best practices, particularly in the Healthcare/RCM industry.

Qualifications & Skills.

- 9-10 years of overall experience, with 4-5 years in training and 3+ years as a people manager.

- Experience in the Healthcare/RCM industry preferred.

- Strong expertise in MS Office (PowerPoint, Excel, Word).

- Proficiency in training metrics, coaching, and project management.

- Understanding of US healthcare terminology (preferred).