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35 IKS Health Jobs

Director - Business Intelligence

8-13 years

Navi Mumbai

1 vacancy

Director - Business Intelligence

IKS Health

posted 16d ago

Job Description

Profile Description:


This role of a Portfolio Leader would be to lead a team of BI Professional and help transform information & data into insights and thereby enable data based decision support for operations leaders to improve cash outcomes. The role will also focus on Cost Optimization and Client Management.


Key Responsibilities:


Process:


  • Monitor the SLAs and update the stakeholders proactively on the trends
  • Responsible for identifying gaps in the metrics defined by the team and identifying trends within data sets
  • Identifying cash escalations / Global issues and resolving them with the Operations and Client to accelerate cash.
  • Identify new use cases for statistical modeling and Automations
  • Responsible for client & C suite facing reports & metrics to drill down analysis and automation
  • Identify Key Improvement Area providing domain specific updates and Monitor current cash trend and forecast cash using business intelligence tools
  • Manage all reporting activities for all key business metrics for internal and external customers ensure delivery of accurate reports on time every time
  • Provide deep dive data analysis and insights on sub optimal performance on key RCM metrics
  • Manage ad hoc requests for RCM and enterprise level metrics analysis and reports from leadership and operational stakeholders
  • Engage in new transitions to set up seamless reporting systems

People:

  • Support and Improve Performance through tracking, feedback and Coaching
  • Accountable to check attrition within the team through timely identification and retention of probable exits in the team
  • Ensure an engaged and motivated workforce through timely appreciations and reward mechanisms
  • Ensuring a Learning culture through 100% Training program coverage for members in the Team. Develop the skills of the BI team through continuous training and skill development workshops
  • Support and manage your team’s project priorities, deadlines, and deliverables.
  • Ensure 100% compliance of the BI/MIS team to all applicable compliance requirements
  • Updates and maintains own expertise, shares this with colleagues and contribute to a positive work environment

Client:

  • Schedule monthly collaboration meets with team and Operations process updates, key metrics, cash dip analysis and Ad Hocs analysis requests.
  • Engage with client leadership, understand their business requirements and aim to resolve those through data reporting and analytics – ex: identify shift in patterns of coding patterns for providers, looking at billing practices and revenue integrity, run under/over payment reports (Margin Only)
  • Manage conflicting priorities and working relationships effectively
  • Client MBR reporting
  • Set-up process KPI reporting systems for new clients

Financial:


  • Constantly look for and execute report automation opportunities to achieve cost reduction and accuracy improvement
  • Support small to medium complexity automation of processes in service delivery

Qualifications:

  • Graduation in any stream is a must.
  • Post Graduate in Business Administration/Analytics/Engineering OR Statistics would be preferred

Role Prerequisites:


  • Overall experience of 7 to 10 years is a must out of which one should have a minimum of 4 years of experience in handling reporting & analytics.
  • A relevant experience of 5+ years in the US healthcare RCM is a must (Only for Margin)
  • 3 plus years of experience in managing a team of reporting analysts is a must

Functional Competencies:


  • Strong inclination towards numbers, excel spreadsheets, formulae, queries & S/W applications would be a must
  • Knowledge across any RCM function (Only for Margin)
  • Experience and Knowledge of Project Management would be preferred
  • Certification in statistics and data science would be preferred
  • Excellent Communication Skills
  • Detail Orientation
  • Excellent Stakeholder Management skills - Ability to interact with senior leadership/clients and manage expectations effectively
  • Ability to deliver high impact amid complexity, ambiguity and competing priorities

Behavioural Competencies:


  • Team Work
  • Communication
  • Customer Centricity
  • Achievement Orientation
  • Developing Others
  • Impact & Influence
  • Analytical Thinking

Employment Type: Full Time, Permanent

Read full job description

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What people at IKS Health are saying

What IKS Health employees are saying about work life

based on 2.3k employees
65%
83%
67%
65%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

IKS Health Benefits

Cafeteria
Free Transport
Job Training
Health Insurance
Soft Skill Training
Work From Home +6 more
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