Admissions Counselor

Job Description

Role: Admissions Counselor
Department: Admissions
Location: Mumbai-Lower Parel (West)

Work Mode: 100% Work from Office

Why IIDE:

At IIDE, we are dedicated to creating a supportive and collaborative work environment that promotes professional growth and impactful contributions. As a leading institution in digital education, we offer competitive salaries and numerous opportunities for career development. Join us to be part of a dynamic team focused on shaping the future of digital marketing education and making a significant difference in students' lives.

About the Role:

As the Admissions Counselor at South Extension 2, Delhi, you will play a pivotal role in guiding students about IIDEs Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.

What You'll Do:

Lead Management & Conversion:

• Manage and convert leads for various digital marketing programs.
  
• Own the complete sales closing life cycle for assigned leads.
  
• Achieve weekly enrollment, revenue, and collection targets.
  

Counseling & Coordination:

• Provide detailed information and counseling to prospective learners via phone, email, and chat.
  
• Interview and coordinate admissions formalities for new joiners.
  
• Attend walk-ins and counsel potential learners on admissions-related queries.
  
• Follow up with prospective leads who have visited IIDE.
  

Fee Collection & Vendor Coordination:

• Assist students in the fee collection process.
  
• Coordinate with external vendors, such as education loan providers, for seamless admissions.
  
• Work with different departments to ensure a hassle-free admission process.
  

Sales Optimization & Reporting:

• Improve and maintain sales conversion rates.
  
• Generate referral sales and reactivate old/lost applications to meet batch targets.
  
• Maintain a revenue mindset, optimize sales strategies for existing product mix, and deliver on KPIs.
  

Requirements

Experience:

• 2-3 years of work experience in a similar role.
  

Skills:

• Outstanding communication (written and verbal) and presentation skills.
  
• Strong interpersonal skills and ability to build trust with potential learners.
  
• Excellent closure techniques and convincing skills.
  
• Ability to multitask and work effectively in high-pressure, fast-paced environments.
  
• Revenue-focused with a strong ability to think numerically and optimize sales strategies.
  

Traits:

• Hardworking, dedicated, and determined.
  
• Great listener and trustworthy individual.
  
• Must be residing in Delhi.
  

Expected Deliverables/KPIs:

• Meet weekly and monthly admissions targets.
  
• Generate referral sales as per targets.
  
• Reactivate old/lost applications to ensure batch target achievement.
  
• Improve and maintain sales conversion rates.