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73 Ihg Group Jobs

Executive Assistant To General Manager

4-8 years

New Delhi

1 vacancy

Executive Assistant To General Manager

Ihg Group

posted 2d ago

Job Description

Duties and responsibilities
Providing Documentation and Reporting Support
Assists managers in preparation of various reports and presentations.
Assists with the design and preparation of statistical reports as needed.
Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.
Makes new files, maintains existing files.
Maintains giveaway/donation files and assists in making reservations.
Provides administrative support to manager/s and department.

Supporting Correspondence
Composes, produces and signs correspondence on routine matters.
Produces and distributes correspondence as required.
Answers department phones.
Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
Sorts and distributes mail.

Ensuring Exceptional Customer Service
Providing services that are above and beyond for customer satisfaction and retention.
Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis.
Attends meetings and communicates with executive and peers as an effort to improve quality of service
Additional Responsibilities
Ensures VIP amenity requests from GM/DOPS are handled in timely manner.
Signs for managers and release, with specific permission.
Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
Analyzes information and evaluating results to choose the best solution and solve problems.
Attends meetings to plan, organize, prioritize, coordinate and manage activities.
Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

Qualifications and requirements
Bachelor degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Duties and responsibilities
Providing Documentation and Reporting Support
Assists managers in preparation of various reports and presentations.
Assists with the design and preparation of statistical reports as needed.
Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.
Makes new files, maintains existing files.
Maintains giveaway/donation files and assists in making reservations.
Provides administrative support to manager/s and department.

Supporting Correspondence
Composes, produces and signs correspondence on routine matters.
Produces and distributes correspondence as required.
Answers department phones.
Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
Sorts and distributes mail.

Ensuring Exceptional Customer Service
Providing services that are above and beyond for customer satisfaction and retention.
Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis.
Attends meetings and communicates with executive and peers as an effort to improve quality of service
Additional Responsibilities
Ensures VIP amenity requests from GM/DOPS are handled in timely manner.
Signs for managers and release, with specific permission.
Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
Analyzes information and evaluating results to choose the best solution and solve problems.
Attends meetings to plan, organize, prioritize, coordinate and manage activities.
Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

Qualifications and requirements
Bachelor degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Ihg Group through

(based on 23 Ihg Group interviews)
Referral
Company Website
Job Portal
Campus Placement
Walkin
Recruitment Consultant
34%
17%
13%
9%
9%
9%
9% candidates got the interview through other sources.
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What people at Ihg Group are saying

Executive Assistant to General Manager salary at Ihg Group

reported by 1 employee with 8 years exp.
₹4.3 L/yr - ₹5.5 L/yr
7% less than the average Executive Assistant to General Manager Salary in India
View more details

What Ihg Group employees are saying about work life

based on 559 employees
66%
49%
57%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ihg Group Benefits

Cafeteria
Free Food
Free Transport
Health Insurance
Job Training
Soft Skill Training +6 more
View more benefits

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