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Spa Trainer - Six Senses Fort Barwara
5-8 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Spa Trainer - Six Senses Fort Barwara
Ihg Group
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As Spa Trainer, I will assume full responsibility for the efficient operation in the following:
- Assist and assume responsibility on the efficient operation of the Spa department to provide exceptional products and services within brand operating standards.
- Assist fitness instructors and hosts to ensure that they can perform their services professionally and accurately in a timely manner.
- Organize and perform treatments as standards.
- Make sure treatment rooms have enough supplies at all times as per standards.
- Request and log stock of supplies necessary for the treatment rooms.
- Set up the treatment rooms as per standards.
- Provide prompt, courteous and accurate service to guests at all times.
- Maintain cleanliness and hygiene of the Spa and treatment rooms.
- Maintain the equipment I use in safe conditions.
- Handle guest complaints and record all guest comments.
- Log all product recommendations to guests.
- Fill in documents / controls / reports for duty (stocks, daily logbook if any, lost & found, guest comments).
- Carry out when required stock count, both retail and professional stock.
- Monitor usage of products.
- Evaluate the operations and procedures and suggest improvements to the Spa Management.
- Lead and motivate all therapists to a level of service which exceeds all guests expectations by facilitating teamwork and ensuring all treatments are performed in a consistent manner and in the time allocated.
- Provide departmental orientation to newly recruited Hosts.
- Assist Spa Reception whenever needed.
- Take an active part in the leadership of team.
- Ensure hosts perform opening and closing according to Six Senses Spas standards.
- Check and set up daily operations of the Spa according to Six Senses Spas standards.
- Provide all relevant training reports to the spa and home office.
- Carry out monthly training with Spa Team following the individual training plan for each Host as well as other training needs outlined on the training calendar.
- Appraise all therapists therapy skills in conjunction with Asst. Spa Manager.
- Regularly update knowledge and skills in massage / beauty therapies.
- Upsell all fitness, spa and wellness activities.
- Attend meetings and training as required by supervisors.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
- Perform any additional tasks given to me by supervisor/management.
- Perform fitness classes and personal trainings as per Six Senses Spas standards.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Spa Trainer, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- Bachelor s degree or equivalent in physical education preferred and at least 5 years experience in a similar luxury spas and health clubs with proven certificates.
- Technical skills include MS Office - Word, Excel, PowerPoint and Outlook. I keep myself updated with the latest trends in fitness and wellness.
- Fluent in English.
The above is intended to provide an overview of the role and responsibilities for a Spa Trainer at Six Senses Fort Barwara It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
As Spa Trainer, I will assume full responsibility for the efficient operation in the following:
- Assist and assume responsibility on the efficient operation of the Spa department to provide exceptional products and services within brand operating standards.
- Assist fitness instructors and hosts to ensure that they can perform their services professionally and accurately in a timely manner.
- Organize and perform treatments as standards.
- Make sure treatment rooms have enough supplies at all times as per standards.
- Request and log stock of supplies necessary for the treatment rooms.
- Set up the treatment rooms as per standards.
- Provide prompt, courteous and accurate service to guests at all times.
- Maintain cleanliness and hygiene of the Spa and treatment rooms.
- Maintain the equipment I use in safe conditions.
- Handle guest complaints and record all guest comments.
- Log all product recommendations to guests.
- Fill in documents / controls / reports for duty (stocks, daily logbook if any, lost & found, guest comments).
- Carry out when required stock count, both retail and professional stock.
- Monitor usage of products.
- Evaluate the operations and procedures and suggest improvements to the Spa Management.
- Lead and motivate all therapists to a level of service which exceeds all guests expectations by facilitating teamwork and ensuring all treatments are performed in a consistent manner and in the time allocated.
- Provide departmental orientation to newly recruited Hosts.
- Assist Spa Reception whenever needed.
- Take an active part in the leadership of team.
- Ensure hosts perform opening and closing according to Six Senses Spas standards.
- Check and set up daily operations of the Spa according to Six Senses Spas standards.
- Provide all relevant training reports to the spa and home office.
- Carry out monthly training with Spa Team following the individual training plan for each Host as well as other training needs outlined on the training calendar.
- Appraise all therapists therapy skills in conjunction with Asst. Spa Manager.
- Regularly update knowledge and skills in massage / beauty therapies.
- Upsell all fitness, spa and wellness activities.
- Attend meetings and training as required by supervisors.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
- Perform any additional tasks given to me by supervisor/management.
- Perform fitness classes and personal trainings as per Six Senses Spas standards.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Spa Trainer, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- Bachelor s degree or equivalent in physical education preferred and at least 5 years experience in a similar luxury spas and health clubs with proven certificates.
- Technical skills include MS Office - Word, Excel, PowerPoint and Outlook. I keep myself updated with the latest trends in fitness and wellness.
- Fluent in English.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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