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Premium Employer

Ihg Group

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3.9

based on 578 Reviews

176 Ihg Group Jobs

F & B Hostess | Holiday Inn New Delhi Aerocity

InterContinental Hotels Group (India) Pvt. Ltd

3.9

based on 578 Reviews

0-3 years

New Delhi

1 vacancy

F & B Hostess | Holiday Inn New Delhi Aerocity

Ihg Group

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Hotel Management Excel Hospitality Compliance Reservation Https

Job Description

Job Overview :
Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience - A Restaurant Hostess will provide an appropriate welcome at Restaurants for guests and potential guests, helping guests to have memorable experiences whenever and wherever they dine.

At Holiday Inn we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Duties and responsibilities :

To provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.
Supports the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions or restaurants, set up of food and beverage equipment and assisting with the preparation of service.
Recommend and upsell dishes and beverages
Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
Take telephone bookings and document in the Reservation book according to restaurant standards
Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
Solicit guest feedback to improve on consistent service.
Take action to solve guest problems/complaints and use established guidelines for any service recovery
to ensure guest satisfaction.
Maintain current information on all general activities of the hotel.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.