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80 IDFC FIRST Bank Jobs

Relationship Manager - NRI

4-9 years

₹ 3.8 - 9L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

5 vacancies

Relationship Manager - NRI

IDFC FIRST Bank

posted 4hr ago

Job Description

Job Title: Relationship Manager-NRI


Function/ Department: NRI Business


Job Purpose:

The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives.


Roles & responsibilities:

  • Inform customers of new products or product enhancements to further expand the banking relationship.
  • Coordinate with other functional teams to provide seamless access to other products.
  • Ensure the enhancement of customer value by understanding and providing customized solutions.
  • Maintain updated and accurate relationship records for assigned customer accounts.
  • Penetration of group or family accounts of the existing mapped base
  • Track customer complaints, queries and turnaround times for customer satisfaction.
  • Plan and conduct special sales initiatives and events for prospective and existing corporations.
  • Assist the Senior Relationship Manager - NRI in providing a best-in-class customer experience to become their banking partner of choice.
  • Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.
  • Recommend process changes to improve service efficiency and quality across the branch network.

Educational Qualifications:

Graduation: Any Graduate


Experience: 5-8 years of relevant experience.


Employment Type: Full Time, Permanent

Read full job description

IDFC FIRST Bank Interview Questions & Tips

Prepare for IDFC FIRST Bank Relationship Manager roles with real interview advice

Top IDFC FIRST Bank Relationship Manager Interview Questions

Q1. What all are the products that you are aware of
Q2. Deal with STR clint and which asset are funding
Q3. What do you know about banking?
View all 6 questions

What people at IDFC FIRST Bank are saying

4.1
 Rating based on 293 Relationship Manager reviews

Likes

Horrible place to be

Dislikes

Everything from management to growth

  • Salary - Bad
  • +6 more
Read 293 Relationship Manager reviews

Relationship Manager salary at IDFC FIRST Bank

reported by 601 employees
₹2 L/yr - ₹11 L/yr
24% more than the average Relationship Manager Salary in India
View more details

What IDFC FIRST Bank employees are saying about work life

based on 10.4k employees
51%
46%
53%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

IDFC FIRST Bank Benefits

Submitted by Company
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Team Outings +4 more
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Work From Home
Free Transport
Cafeteria +6 more
View more benefits

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