Team leader Operation-Voice Process

Role & responsibilities :

Greeting All,

We have an urgent requirement for Team Leader Operation Looking for immediate joiner

Candidate must have experience in voice processin BPO industry, Sales & Lead generation, knowledge in BPO and working as a Team Leader in Operations department on papers for minimum 1 year, preferably.

Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, Lead generation, sales achievement, NPS/Csat and Dsat calculations.

Excellent communication skills in English.

Minimum 1 years' experience in Voice process

Target oriented and sales achievement.

salary offered - Best as per company

shift - Day general shift

Location - Ghansoli MBP (Navi Mumbai)

If Interested kindly share your updated resume on the given number.

Regards,

Vishal Nair

Team Leader HR