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Consultant, Information Technology
Merative
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Work with data suppliers/customers/third parties to configure inbo und and outbound data transfers
- Troubleshoot data transfer and system prob lems related to the EDT process
- Create and maintain EDT user accounts , along with other documentation , necessary for managing access a nd security on the EDT systems
- Act as primary technical contact for data suppliers and internal staff regar ding EDT processes and policies
- Regularly report on the status of emergent/ ongoing issues
- Work with team to identify systemic problems and to plan future repairs and enhancements
- Participate in Lean process improvement activities
- Experience working with various data transfer protocols: SFTP, HTTPS, etc.
- Highly organized and able to manage high volume of support desk requests
- Ability to use Windows command-line interface to work on bot h internal and external systems
- Familiarity with Linux navigation and basic commands
- Knowledge of enterprise PGP software and several third-party data transfer clients (WS- FTP, MOVEit , Rebex )
- Understanding of LAN and WAN networking and data transfer concepts
- Understanding of HIPAA and security requirements involved in electronic data transfer
- Aptitude for technical concepts and good problem solving skills
- Ability to quickly l earn new software and processes
- Excellent written communication skills
- Customer service/support or help desk experience
- Able to adapt to changing priorities and tasks
- Excellent computer skills-Windows, MS Word, Excel, Access, Outlook, etc.
Employment Type: Full Time, Permanent
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Rating based on 1 Consultant
review
Anonymous · HR Business Advisory
in Bangalore / Bengaluru, Karnataka
Good flexibility
More structure required
Read 1 reviewWhat Merative employees are saying about work life
Merative Benefits
Employee Assistance Program Business Travel Insurance Dental & Vision Insurance Family Medical Insurance 
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