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Cloud Pak For Data (CP4D) Technical Support Engineer

1-5 years

Kochi

Cloud Pak For Data (CP4D) Technical Support Engineer

IBM

posted 1d ago

Job Role Insights

Flexible timing

Job Description

The Cloud Pak for Data team is currently looking for a Technical Support Professional to help diagnose, troubleshoot and resolve complex product and configuration issues to ensure our customers success in using our product. Ability to communicate effectively with customers and perform remote debugging via webEx is essential to success in this role. The ideal candidate is a fast learner and self-starter, with a good balance of technical and problem solving skills, combined with a strong desire to help our customers achieve their goals and exceed their project deadlines.

Required education
Bachelor's Degree
Required technical and professional expertise

Required Professional and Technical Expertise

  • Bachelors degree or equivalent in Computer Science, Computer Engineering, or related field?
  • Experience working with Linux/Unix systems, Docker and running Dockerized applications
  • Knowledge of Red Hat OpenShift technology?
  • Strong problem solving skills, Communication and customer relationship management Skills?
  • Ability to work in a dynamic fast pasted environment and continuously learnWork an early shift
  • Work an alternative work week (Tuesday - Saturday or Sunday - Thursday)
  • ?Participate in weekend pager duty rotation
Preferred technical and professional experience

Preferred Professional and Technical Expertise

  • Knowledge of microservices architecture and container orchestration
  • Advanced Linux Skills
  • Storage Skills (NFS,ODF,OCS)
  • Cloud Computing Experience with AWS, Azure or IBM Cloud
  • Database Skills (EDB, DB2, Oracle, MySQL)

Employment Type: Full Time, Permanent

Read full job description

IBM Interview Questions & Tips

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Top IBM Technical Support Engineer Interview Questions

Q1. Chocolate Distribution Problem You are given an array/list CHOCOLATES of size 'N', where each element represents the number of chocolates i ... read more
Q2. Star Pattern Problem Statement Display the star pattern for a given positive integer N. Example: Input: N = 4 Output: * *** ***** ******* E ... read more
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What people at IBM are saying

4.1
 Rating based on 89 Technical Support Engineer reviews

Likes

Employee can maintain work & life.

  • Skill development - Good
  • +1 more
Dislikes

No appraisal, promotion.

  • Salary - Bad
  • +1 more
Read 89 Technical Support Engineer reviews

Technical Support Engineer salary at IBM

reported by 550 employees
₹1.3 L/yr - ₹9.5 L/yr
12% more than the average Technical Support Engineer Salary in India
View more details

What IBM employees are saying about work life

based on 22.1k employees
78%
84%
66%
79%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

IBM Benefits

Work From Home
Soft Skill Training
Health Insurance
Job Training
Cafeteria
Free Transport +6 more
View more benefits

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