I Square Tek - Monitoring Tools Administrator - SolarWinds/OpsRamp (3-6 yrs)

Job Description :

Role / Responsibilities :

- Ensures the successful installation, integration, and deployment of monitoring tools applications, and solutions in various production and non-production environments

- Identifies opportunities for streamlining processes through automation

- Prepares and maintains technical documentation to assist with the operation, maintenance, and development of the monitoring

- Analyses of reported incidents and problems for the applications, assessing patterns, making recommendations, and implementing monitoring solutions.

- Install monitoring tools application working with the infrastructure teams, and report application metrics with the ultimate goal of preventing problems and improving IT effectiveness

- Creates and executes application and system test procedures after tools implementation

- Identifies critical business transactions and implements tools to manage alert and response

- Manage and ensure Security remediation Implementation for all findings

- Build custom monitor to support new requirements

- Service maintenance employing ITIL principles

- Provide knowledge transfer to team members and IT teams on Monitoring Systems

- Ensure & maintain HLD, LLD & SOP across all technology & tools support

- Working with application and system owners to clarify monitoring requirements and business needs

- Provide solution demonstrations

- Collaborating with teams throughout IT to ensure that the proper use of the monitoring system is understood

- Identifying and creating methods of solving complex monitoring issues

- Providing continuous suggestions for improved alert configuration and operational processes in relation to monitoring

- Serves as an escalation point or resource to system administrators for monitoring issue

Requirements :

- 3-6years of Installation, maintenance, and working knowledge of Infra & application monitoring tools, Solarwinds, OpsRamp, Dynatrace, New Relic, Prometheus & Grafana, ServiceNow ITOM, and equivalent.

- 2 or more years of experience writing code (including Python, Shell Script, PowerShell; databases like MSSQL/Oracle.

- Basic understanding of modern software development methodologies (Object).