I SQUARE TEK - Monitoring Tools Specialist (3-8 yrs)

Job Description :

Location : Bangalore

Experience : 6-10yrs

Immediate Joiners only

Role & Responsibilities - Monitoring Tools Specialist

- Ensures the successful installation, integration, and deployment of monitoring tools applications, and solutions in various production and non-production environments

- Identifies opportunities for streamlining processes through automation

- Prepares and maintains technical documentation to assist with the operation, maintenance, and development of the monitoring

- Analyses of reported incidents and problems for the applications, assessing patterns, making recommendations, and implementing monitoring solutions.

- Install monitoring tools application working with the infrastructure teams, and report application metrics with the ultimate goal of preventing problems and improving IT effectiveness

- Creates and executes application and system test procedures after tools implementation

- Identifies critical business transactions and implements tools to manage alert and response

- Manage and ensure Security remediation Implementation for all findings

- Lead problem Management and resolution

- Provide Instrumentation for proactive diagnostic insight into the health of applications

- End-to-end ownership of managing the tools application and ensuring the on-time updates, hotfix & upgrades

- Keep up to date with new features and versions of the tools products

- Build custom monitor to support new requirements

- Service maintenance employing ITIL principles

- Provide knowledge transfer to team members and IT teams on Monitoring Systems

- Ensure & maintain HLD, LLD & SOP across all technology & tools support

- Continually learning, sharing knowledge learned, and pushing industry best practices

- Contribute to our long-term vision and strategy for our engineering processes

- Participate in the interview process for new engineers

- Working with application and system owners to clarify monitoring requirements and business needs

- Provide solution demonstrations

- Collaborating with teams throughout IT to ensure that the proper use of the monitoring system is understood

- Identifying and creating methods of solving complex monitoring issues

- Providing continuous suggestions for improved alert configuration and operational processes in relation to monitoring

- Serves as an escalation point or resource to system administrators for monitoring issues

Mandatory skillset :

- Above 6-7 years of Installation, maintenance, and working knowledge of Infra & application monitoring tools, Solarwinds, OpsRamp, Dynatrace, New Relic, Prometheus & Grafana, ServiceNow ITOM, and equivalent.

- Working knowledge of the holistic monitoring of applications with drill-down on the platform layer (infra, data, middleware, apps, etc.)

- 2 or more years of experience writing code (including Python, Shell Script, PowerShell; databases like MSSQL/Oracle. Basic understanding of modern software development methodologies (Object).

- Basic Knowledge of Server, Cloud, Virtualization, Database, Network, and Containers Administration.

- Good verbal and written communication skills