Manager - Exports Documentation

Key Responsibilities:

1. Container Coordination & Loading Operations:
• Oversee container scheduling and stuffing processes to ensure timely dispatch and smooth logistics operations.
• Collaborate with internal departments, transport partners, and warehouse teams to optimize space utilization in containers.
• Ensure adherence to customer specifications for container placement.
• Track loading schedules and monitor shipments to ensure on-time departures.

1. Pre-Shipment Documentation & Compliance:
• Ensure the accurate preparation of all pre-shipment documents, including commercial invoices, packing lists, certificates of origin, and bills of lading, in line with global trade regulations.
• Work closely with relevant teams to facilitate the timely submission of export documentation to customs authorities, freight forwarders, and other stakeholders.
• Ensure full compliance with export regulations and industry best practices.

1. Collaboration with Export Teams & External Stakeholders:
• Maintain coordination between sales, production, and logistics teams to ensure smooth execution of export shipments.
• Serve as a key contact for freight forwarders, customs brokers, and shipping agents.
• Address and resolve issues related to delays, documentation discrepancies, or customs clearance.

1. Regulatory Compliance & Reporting:
• Stay updated on the latest export regulations across various regions to ensure adherence to international standards.
• Maintain organized records of export transactions, ensuring accessibility for audits and compliance checks.
• Prepare periodic reports on export performance, including shipment timelines, cost efficiency, and potential areas for improvement.

1. Issue Resolution & Process Optimization:
• Identify potential bottlenecks in export operations and work proactively to enhance efficiency.
• Troubleshoot and resolve shipping-related challenges to minimize disruptions and ensure customer satisfaction.

Qualifications & Experience:

• Education: Bachelors degree in Commerce, Supply Chain Management, Logistics, or a related field.

• Experience: 6-10 years of experience in export operations, ideally within the food or FMCG sector.

• Skills:

• Strong knowledge of export logistics, container loading, and pre-shipment documentation.
• Expertise in international trade regulations, customs processes, and shipping procedures.
• Proficiency in Microsoft Excel for data management and reporting.
• Excellent communication and relationship management skills to work effectively with internal teams and external partners.
• Ability to multitask in a fast-paced environment and manage operational priorities efficiently.

Preferred Experience:

• Familiarity with major export destinations, including the Middle East, Southeast Asia, Africa, the USA, and Australia.
• Experience working with SAP B1 or SAP S/4HANA for export and logistics operations.