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Accenture

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3.8

based on 56.3k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

57 Accenture Human Resource Service Delivery Associate Jobs

HR Service Delivery New Associate

Accenture Solutions Pvt Ltd

3.8

based on 56.3k Reviews

0-1 years

₹ 2.4 - 5.12L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

HR Service Delivery New Associate

Accenture

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Talent Acquisition Recruitment Service Management Service Delivery Management Compensation

+ 6 more

Job Description

Skill required: Compensation & Benefits - Compensation Administration Process Design

Designation: HR Service Delivery New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

What would you do?

Escalate issues and seek advice when faced with complex issues/problems.

Follow Work Instructions while processing

Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.

Participate in client conference calls, where required and manage appropriate documentation.

Perform â"Root Cause Analysisâ" on issues faces and suggest appropriate corrective action for current remediation and future control.

Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Update process metrics on daily basis and maintain MIS.

Always demonstrate the highest level of customer service.candidates with Compensation & Benefits experience

Pay close attention to detail and follow through to resolve any outstanding issues.

Goes beyond immediate requests and activities to ensure both own and related tasks are completed.

Update client applications accurately and quickly in accordance with the appropriate User Guides.

Ensure assigned tasks are completed accurately in timely fashion.

Ensure and maintain the security and confidentiality of client data.

Activley Participate in team activities & Organizational initiativesThis role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Service Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client.

What are we looking for?

Written Communication

Workday

Compensation & Benefits Knowledge

Voluntary Benefits

Ability to meet deadlines

Ability to perform under pressure

Ability to work well in a team

Adaptable and flexible

Agility for quick learningMS Excel

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your primary interaction is within your own team and your direct supervisor

In this role you will be given detailed instructions on all tasks

The decisions that you make impact your own work and are closely supervised

You will be an individual contributor as a part of a team with a predetermined, narrow scope of work

Please note that this role may require you to work in rotational shifts

Escalate issues and seek advice when faced with complex issues/problems.

Follow Work Instructions while processing

Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.

Participate in client conference calls, where required and manage appropriate documentation.

Perform â"Root Cause Analysisâ" on issues faces and suggest appropriate corrective action for current remediation and future control.

Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Update process metrics on daily basis and maintain MIS.

Always demonstrate the highest level of customer service.

Qualifications

Any Graduation

Employment Type: Full Time, Permanent

Read full job description

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What Human Resource Service Delivery Associate at Accenture are saying

3.4

Rating based on 65 Human Resource Service Delivery Associate reviews

Anonymous · Customer Success, Service & Operations in Mumbai

Likes

Salary is good and always on time. Certain people are good but mostly evil.

Salary - Good

Dislikes

Most of the things are to be disliked in Accenture. Like their managers thinks they own you. They hire some mediocre as a TL and never give chance to a deserving candidate. They promote based on their benefits and not based on the employees good work.