Key Account Manager/Business Development Manager - OEM (12-20 yrs)

- Serve as the primary point of contact (SPOC) for customer inquiries and concerns.

- Work closely with the customer's development and procurement department to understand and address the needs of existing customers.

- Develop and maintain strong relationships with key customers to foster loyalty and long-term partnerships.

- Monitor customer satisfaction and implement strategies to improve service quality.

- Identify opportunities to enhance the customer support process and implement improvements.

- Identify and develop new business opportunities with OEMs in the automotive sector.

- Build and maintain strong relationships with existing and potential clients.

- Collaborate with the development department to create and deliver tailored solutions that meet OEM requirements.

- Develop and implement strategic business plans to achieve company growth targets.

- Conduct market research to stay informed about industry trends, competitor activities, and potential opportunities.