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HSBC Group
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213 HSBC Group Jobs
VP Operations
10-21 years
Bangalore / Bengaluru
1 vacancy
VP Operations
HSBC Group
posted 17hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Support deployment of the Payments strategy and Operating Model across all CoE markets. Support the execution of financial and operational plans in line with Global Business demand and regional capability
- Maintain discipline on headcount control/Operations FTE, Cost, achieving assigned targets. Monitor and support the targets of Service Quality, Financial Performance and Operational Risk
- Engage with key stakeholders LOBs, 2nd and 3rd LOD and others as may be required to review performance, identify common issues and represent Payments CoE. Design, manage and report Payment functional performance metrics. The reports must be accurate and in accordance with best practice, current regulatory requirements and agreed standards and time frames.
- Build and maintain effective relationships with Global, Regional and Group Payments Services teams. Actively collaborate with all stakeholders to achieve agreed results, across all Digital Business Services, Lines of Business, Transformation, Technology and Risk.
- Work across cultures and in a complex global environment. Represent Payments CoE as senior leader, working across function to develop. Planning and organizing with a commercial mindset of understanding management of financial drivers within Operations. Support the EXCO in driving initiatives across GPSO.
- High level of organizational excellence is required in order to develop and implement structures that cover a significant number of functional processes, markets and locations. This individual is a highly autonomous professional, expected to pro-actively lead, manage, coordinate and monitor the performance of the function. The role will entail continuous contact with peer group, senior managers and stakeholders to coordinate efforts and report progress and results.
- The individual will have a strong learning curve and will demonstrate the ability to apply learned techniques, knowledge and expertise to new business situations and in different business environments. Contribute to the overall governance structure in payments, including policy, decision-making and strategy.
- Engage with Third party suppliers representing the Business Service, assist and facilitate SOW sign offs, Governance approvals, PO setup and invoice processing. Monitoring and tracking of monthly 3rd party cost and ensure accruals are processed in case of deviation from plan..
- Manage pro-active, data led analysis to identify current and emerging risks and issues. Anticipate and mitigate risks around our control environment through helping support entities with execution of key controls and identification of control weaknesses. Manage L1 Control for BCIM and associated risk assessment.
Requirements
- Relevant management experience across any related business or function. GPS Operations experience is desirable but not essential.
- The jobholder must be familiar with the global financial services environment, as well as current and emerging operations best practice. Strong analytical skills; ability to analyse and report functional data across multiple data elements/streams
- Strong relationship management and program / transformational change management skills. Experience of leading and working with virtual teams. Sound understanding of DBS priorities and capability to collaborate effectively with the business.
- Delivery focus under aggressive timeframes. Communication, presentation and influencing skills, with an ability to communicate effectively and confidently at all levels across the Group.
- Planning and organizing skills with a commercial mindset of understanding management of financial drivers within Operations.
- Proven abilities in working across cultures and in a complex global environment.
- The jobholder would not be subject to close supervision and will be expected to exercise initiative and judgment in proactively overcoming obstacles to success.
- A self-starter capable of working both strategically and tactically towards goals
- Given the role is part of a global team, the jobholder is required to adopt a flexible approach in terms of work location and working hours, with travel where required at times.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Vice President Operations roles with real interview advice
What people at HSBC Group are saying
Rating based on 5 Vice President Operations
reviews
Anonymous · BFSI, Investments & Trading
in Bangalore / Bengaluru
Likes
Good work life balance
- Work-life balance - Excellent
Dislikes
Low pay , poor appraisals, limited growth opportunities
- Salary - Bad
+3 more
Vice President Operations salary at HSBC Group
reported by
48
employees
with 10-21
years exp.
₹22
L/yr - ₹68.7
L/yr
6%
less
than the average Vice President Operations Salary in India
View more details
What HSBC Group employees are saying about work life
based on 4.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
HSBC Group Benefits
Submitted by Company
Pay and benefits Flexible working Career development
Submitted by Employees
View more benefits 
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