Ticketing Executive

Key Responsibilities

• Ticket Booking: Handle the booking of air tickets, train tickets, and other modes of transportation for students going abroad, ensuring the best rates and schedules.
• Travel Coordination: Work closely with travel agencies and airlines to arrange seamless travel plans, ensuring timely issuance of tickets and travel documents.
• Customer Support: Provide exceptional customer service to students and clients, assisting them with ticket inquiries, travel itineraries, and any changes in travel plans.
• Documentation: Ensure all travel documents, including flight tickets, boarding passes, and itineraries, are accurate and complete.
• Problem Resolution: Address any ticketing issues, cancellations, or modifications promptly, ensuring a smooth experience for students.
• Updates and Alerts: Keep clients informed of any flight changes, cancellations, or other important updates regarding their travel plans.
• Maintain Records: Keep accurate records of bookings, transactions, and payments, ensuring compliance with company policies and procedures.
• Collaboration: Coordinate with the team to ensure that all travel arrangements align with the students study abroad schedule and requirements.

Skills & QualificationsRole & responsibilities

Preferred candidate profile

Perks and benefits