Housekeeping Supervisor

Role & responsibilities :

1. Team Leadership:

• Supervise and manage the housekeeping team, including room attendants, janitors, and maintenance staff.
• Assign daily tasks, set cleaning schedules, and ensure that all areas are adequately staffed.
• Train and mentor staff to maintain high cleaning standards and excellent customer service.

2. Cleaning and Maintenance:

• Oversee the cleanliness and maintenance of all cinema areas, including auditoriums, lobbies, restrooms, concession stands, and staff areas.
• Conduct regular inspections to ensure cleanliness, organization, and compliance with sanitation standards.
• Coordinate with maintenance and repair teams to address issues promptly.

3. Inventory Management:

• Manage inventory levels of cleaning supplies, equipment, and restroom amenities.
• Place orders for supplies as needed, ensuring timely delivery and cost efficiency.
• Implement inventory control measures to minimize waste and losses.

4. Guest Satisfaction:

• Respond promptly to guest feedback, concerns, and complaints related to cleanliness and hygiene.
• Collaborate with other departments to ensure a seamless and enjoyable cinema experience for patrons.
• Strive to exceed guest expectations by maintaining a clean and comfortable environment.

5. Safety and Compliance:

• Ensure that housekeeping operations comply with safety, health, and sanitation regulations.
• Maintain and enforce safety standards to protect both guests and staff.
• Conduct regular safety training for housekeeping staff.

6. Budget Management:

• Assist in managing the housekeeping department's budget, including labor costs and supply expenses.
• Monitor expenses and implement cost-saving measures while maintaining service quality.

7. Reporting:

• Generate regular reports on housekeeping operations, including cleaning schedules, inventory status, and performance metrics.
• Provide insights and recommendations for improving efficiency and guest satisfaction.

• Proven experience in housekeeping, janitorial, or similar roles, with at least 3-5 years in a supervisory capacity.
• Knowledge of housekeeping procedures, cleaning techniques, and the safe use of cleaning equipment.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Flexibility to work evenings, weekends, and holidays as required by cinema operations.

Please share resume on mentioned email:-

vivek.singh@pvrcinemas.com