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Accor Hospitality

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4.7

based on 75 Reviews

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5 Accor Hospitality Housekeeping Manager Jobs

Housekeeping Manager

AAPC India Hotel Management Pvt. Ltd.

 · 

4.7

 based on 75 Reviews

6-10 years

Chennai

Housekeeping Manager

Accor Hospitality

posted 18d ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Chemical Engineering Hotel Management Horticulture Quality Control Hospitality

+ 9 more

Job Description


About The Role :
 Primary Responsibilities  
 Business Performance 
  • Prepare periodical department budget & forecast, manage all operational costs within budgets
  • Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
  • Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

    •  Operation 
  • Compile and update Standard Operating Procedures for all areas of responsibility periodically
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel and share results with the team
  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
  • Conduct monthly Staff Meetings and daily briefings with Operational Managers
  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
  • Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service


    •  Team Management 
  • Interview, select and recruit Housekeeping employees
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
  • Prepare payroll and gratuity reports
  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
  • Manage organization and cleanliness of departmental areas by conducting weekly walk through
  • Perform other duties assigned by the Management

    •  Main Complexity/Critical issues in the Job 
  • Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.

    •  Competencies 

  • Strong leadership, interpersonal and training skills
  • Good communication and customer contact skills
  • Results and service oriented with an eye for details
  • Ability to multi-task, work well in stressful & high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Housekeeping Manager roles with real interview advice

    What Housekeeping Manager at Accor Hospitality are saying

    Housekeeping Manager salary at Accor Hospitality

    reported by 2 employees with 10-13 years exp.
    ₹5.6 L/yr - ₹7.2 L/yr
    At par with the average Housekeeping Manager Salary in India
    View more details

    What Accor Hospitality employees are saying about work life

    based on 75 employees
    62%
    51%
    48%
    81%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Accor Hospitality Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Team Outings
    Soft Skill Training +6 more
    View more benefits

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