Support Analyst - NAV/MS Dynamics (4-7 yrs)

Role : Dynamics NAV Support Analyst.

Duration : Full-time.

Location : Mumbai/ Remote.

Summary :

This resource will be supporting- NAV operations, troubleshooting, and fixing Dynamics NAV related issues.

Responsibilities :

- NAV System Support : Act as the first point of contact for Dynamics NAV system-related queries.

- Address and resolve issues, questions, and concerns, ensuring high user satisfaction and system functionality.

- Process Analysis and Documentation : Conduct detailed analysis of business requirements.

- Document processes and system specifications to ensure Dynamics NAV aligns with business goals.

- User Training : Deliver comprehensive training to users on Dynamics NAV processes and functionalities, ensuring users are confident and proficient in system use.

- Data Strategy and Management : Develop strategies for data conversion and oversee the data integrity during migrations.

- Testing and Quality Assurance : Lead and verify User Acceptance Testing (UAT) to confirm the system's performance meets business and user requirements.

- Expertise in Supply Chain Management : Apply in-depth knowledge of supply chain management, focusing on warehouse and distribution functions, to enhance system functionality and user experience.

Requirements :

- A minimum of 3 years of experience with Dynamics Navision/Business Central.

- Strong understanding of Supply Chain Management, especially in warehousing and distribution.

- Proven ability in business process analysis, documentation, and user training.

- Experience in data conversion strategies and testing methodologies.

- Excellent communication skills and teamwork capabilities.

Work Environment :

This job operates in various environments. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

- While performing the duties of this job, the employee is regularly required to talk or hear.

- Specific vision abilities required by this job include close vision and ability to adjust focus.

- This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work :

- This is a full-time position.

- Days and hours of work are Monday through Friday, 09 : 00 PM 5 : 30 AM IST.

Required Education and Experience :

- Dynamics NAV functional experience.

- Dynamics Business Central experience.

- Strong Microsoft Office Suite knowledge.

AAP/EEO Statement :

House of Spices Inc. India provides equal employment opportunity to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.