Front Office Executive

Roles and Responsibilities

• Handle guest check-ins, room assignments, and billing processes efficiently.
  
• Manage front office operations, ensuring seamless guest experiences from arrival to departure.
  
• Provide exceptional customer service by resolving issues promptly and professionally.
  
• Maintain accurate records of hotel transactions using computer systems.
  
• Collaborate with other departments (e.g., housekeeping) to ensure smooth room preparation.

• Liaison with Online and Offline Travel Agents

• Skill of bringing in new businesses will give more preference to the candidate