Front Office Executive

We are looking for a pleasant & Good Looking Front Desk Executive to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Roles and Responsibilities

• Manage front office operations, ensuring a smooth flow of guests and visitors.
  
• Handle guest relations, providing exceptional customer service to ensure their needs are met.
  
• Coordinate receptionist activities, including phone calls, emails, and mail distribution.
  
• Assist with general office management tasks such as scheduling appointments and maintaining records.
  
• Provide travel booking services to clients as required.

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)