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1 Ihg Group Hostess Job
F & B Hostess
Ihg Group
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience - A Restaurant Hostess will provide an appropriate welcome at Restaurants for guests and potential guests, helping guests to have memorable experiences whenever and wherever they dine.
At Holiday Inn we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
Duties and responsibilities :
- To provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.
- Supports the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions or restaurants, set up of food and beverage equipment and assisting with the preparation of service.
- Recommend and upsell dishes and beverages
- Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
- Take telephone bookings and document in the Reservation book according to restaurant standards
- Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
- Solicit guest feedback to improve on consistent service.
- Take action to solve guest problems/complaints and use established guidelines for any service recovery
- to ensure guest satisfaction.
- Maintain current information on all general activities of the hotel.
- Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Qualifications and requirements :
- High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.
- One year of experience in F & B Service preferred.
Employment Type: Full Time, Permanent
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What Hostess at Ihg Group are saying
Rating based on 4 Hostess
reviews
Anonymous · Aviation & Aerospace
Likes
Colleagues are good
- Salary - Good+2 more
Dislikes
Nothing , only time issue
- Promotions - Poor
Hostess salary at Ihg Group
reported by
3
employees
₹1
L/yr - ₹2.2
L/yr
31%
less
than the average Hostess Salary in India
View more details
What Ihg Group employees are saying about work life
based on 563 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ihg Group Benefits
View more benefits
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