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Field Service Supervisor
Honeywell Technology Solutions
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Join a team recognized for leadership, innovation and diversity
In this role, you will impact the success of our field service operations by overseeing the activities of Field Service team, developing and implementing strategies to optimize field service operations, assigning and scheduling field service technicians, monitoring and analyzing field service performance metrics, and ensuring compliance with company policies and regulatory requirements.
KEY RESPONSIBILITIES
Oversee the Field Services Operations in the META region, ensuring efficient and effective service delivery
Develop and implement strategies to optimize field service operations and improve customer satisfaction
Assign and schedule field service technicians to meet customer demands and service level agreements
Monitor and analyze field service performance metrics to identify areas for improvement
Provide technical guidance and support to field service technicians
Collaborate with cross-functional teams to drive continuous improvement initiatives
Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
Ensure compliance with company policies, procedures, and regulatory requirements YOU MUST HAVE
Minimum of 8-10 years of proven experience in field service management or a similar role
Strong technical knowledge and understanding of relevant technologies
Excellent leadership and team management skills
Ability to effectively manage and prioritize multiple projects and tasks
Experience in driving process improvements and implementing best practices
Strong problem-solving and decision-making abilities
Excellent communication and interpersonal skills
WE VALUE
Bachelors degree in Engineering or a related field; Masters degree preferred
Customer-focused mindset
Ability to drive change and innovation
Results-oriented approach
Excellent problem-solving and decision-making abilities
Strong business acumen
Ability to build and maintain strong relationships
Job Title: FieldService Supervisor
As a Field Service Supervisor here at Honeywell, you will have the opportunity to oversee Field Services Operations for PMC META (Middle East, Turkey, and Africa) region, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty. You will report directly to our Regional Field Service Manager.
In this role, you will impact the success of our field service operations by overseeing the activities of Field Service team, developing and implementing strategies to optimize field service operations, assigning and scheduling field service technicians, monitoring and analyzing field service performance metrics, and ensuring compliance with company policies and regulatory requirements.
KEY RESPONSIBILITIES
Oversee the Field Services Operations in the META region, ensuring efficient and effective service delivery
Develop and implement strategies to optimize field service operations and improve customer satisfaction
Assign and schedule field service technicians to meet customer demands and service level agreements
Monitor and analyze field service performance metrics to identify areas for improvement
Provide technical guidance and support to field service technicians
Collaborate with cross-functional teams to drive continuous improvement initiatives
Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
Ensure compliance with company policies, procedures, and regulatory requirements
Minimum of 8-10 years of proven experience in field service management or a similar role
Strong technical knowledge and understanding of relevant technologies
Excellent leadership and team management skills
Ability to effectively manage and prioritize multiple projects and tasks
Experience in driving process improvements and implementing best practices
Strong problem-solving and decision-making abilities
Excellent communication and interpersonal skills
WE VALUE
Bachelors degree in Engineering or a related field; Masters degree preferred
Customer-focused mindset
Ability to drive change and innovation
Results-oriented approach
Excellent problem-solving and decision-making abilities
Strong business acumen
Ability to build and maintain strong relationships
- JOB ID: HRD250000
- Category: Customer Experience
- Location: 56 & 57 Hadapsar Industrial Estate , Pune , MAHARASHTRA , 411013 , India
- Exempt
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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