Urgent Opening For - TELE SALE - Navi Mumbai

Role & responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
• Calling customers and convincing for personal loan
• Delivering required login hours, talk time & maintain wrap time within the specified targets
• Process wise understanding of reports to understand the Daily/Weekly/Monthly Targets
• Applying the feedback delivered by Quality, Training & Team Leader

Preferred candidate profile

Qualification - HSC

Minimum - 6 month experince

Perks and benefits

CTC 20K

Incentive - 8000, to 30,000