Sr. Sales Support Engineer

Job:

General Sales & Marketing Senior Professional

Reporting Line:

Sales Support Manager

Mission Statement:

Support the Sales organization and customers throughout the proposal process in formulatby preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.

Main Accountabilities:

1. Sales support

Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions to meet their power quality requirements. Provides technical support during the technical meeting, product presentations and negotiations.

2. Offer preparation

Prepares & supports preparation of technical & commercial offers based on customers expectations in terms of power quality, Local Business Unit/feeder factory indications and Sales organization directives. Participates in the kick off meeting organized by the project team.

3. Cost definition

Defines & estimates cost for the proposed solution and communicates to Sales organization

4. Risk review

Provides information to the risk review process in accordance with organization policy and sometimes participates in the risk review assessment.

5. Competitive analysis

Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization.

7. Sales process & Continuous improvement

Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results. Work on improving current sales process and have a continuous learning mindset.

8. Sales targets

Work on the assigned sales targets and ensures sales achievement

Grade

Job Evaluation Indicators

Typical Qualifications and Experience

Rationale

Annual Project(s) Value

Basic Theoretical with 8+ years of experience. Certified Associate PM

Coordination of Small project team.

Qualifications, Knowledge, Skills and Experience

For this role we are looking for someone with a university degree in electrical engineering combined with a minimum of 8-10 years of experience in Capacitors Sales. Previous experience in Capacitors/ Switchgears, technical solution sales will be preferred.

To be successful in this role you must be a self-starter, a continuous learner, having good communication skills and hold a strong customer focus. Preferably, you have a proven track record of managing and facilitating change.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

.