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Oracle Fusion Problem\/Incident\/Release Mgmt Analyst
4-7 years
Hyderabad / Secunderabad, Bangalore / Bengaluru
1 vacancy
Oracle Fusion Problem\/Incident\/Release Mgmt Analyst
Hitachi Digital Services
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We re Hitachi Digital Services, a global digital solutions and transformation business. Our expertise, innovation and technology unlocks potential - from taking theme park fans on magical rides, conserve natural resources, protect rainforests, and save lives. We automate, modernize, optimize, and accelerate. Our people are trusted transformers, with deep engineering expertise, focused on a sustainable future for all.
Imagine the sheer breadth of talent it takes to inspire the future. We don t expect you to fit every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.
The Team
We re a leader in cutting-edge innovation, the transformative power of cloud technology, and converged and hyperconverged solutions. Our mission is to empower clients to securely store, manage, and modernize their digital core, unlocking valuable insights and driving data-driven value.
As a n Oracle Fusion Problem/Change/Release Analyst will be responsible for:
Change Management:
- Coordinate and lead the entire change lifecycle, including change request submission, assessment, authorization, and implementation.
- Ensure alignment to established IT change management policies, procedures, and standards.
- Conduct risk assessments and impact analyses for proposed changes.
- Facilitate change review boards and decision-making processes.
Release Management:
- Develop and maintain comprehensive release plans and schedules.
- Coordinate release activities across development, testing, and production environments.
- Lead release dependencies and dependencies between changes.
- Lead all aspects of release deployment and post-deployment activities.
Configuration Management:
- Maintain accurate records of configuration items and their attributes.
- Lead configuration changes and ensure that they are implemented and tracked correctly.
- Perform regular configuration audits to verify compliance with standards.
Problem Management:
- Identify and analyze problems related to changes and releases.
- Implement corrective actions and preventive measures to prevent recurrence.
- Track and report on problem resolution progress.
Reporting and Analysis:
- Prepare regular reports on change and release activities, including metrics and key performance indicators.
- Analyze data to identify trends and areas for improvement.
Knowledge/Skills
- Expertise in IT Change Releases life cycle Management.
- Knowledge of DevOps and Agile methodologies
- Expertise in handling and working with Oracle support, consulting teams and should have a through understanding of the process that is involved taking care of Oracle SR s.
- Standout colleague, able to work with various levels in the organization across multiple time zones.
- Naturally inquisitive, able to think creatively and offer solutions or alternative viewpoints.
- Superb communication and interpersonal skills.
- Able to understand the basics of Oracle Cloud Fusion Apps, EDMCS, EPM, RMB and OICS
- Ability to convert functional business requirements into technical solutions.
Experience
- Experience in Oracle ERP Cloud Fusion Applications Implementation/Release Management and leading end to end operations for change control boards.
- Understanding of Oracle Cloud and EBS R12 / RMB Architecture
- Experience working within a Finance Technology function, preferably with large Financial Services Organisation.
- Experience in driving high availability, resiliency, and scalability of a global Oracle ERP Cloud Fusion Applications landscape delivering metrics-driven continuous improvements.
- Ability to work with cross-functional Directors and global leads
- Degree in Computer Science, Software Engineering, or equivalent.
What you ll bring
Proven expertise in your area by virtue of which you can contribute to growth of practice. Subject matter expert who can increase competency in said technology and act as mentor to other team members.
Be at the forefront of the exiting journey Hitachi Digital Solutions has undertaken and contribute immensely through your consulting skills for internal as well as external customers.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We re proud to say we re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status
or any other protected characteristic.
Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Employment Type: Full Time, Permanent
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What people at Hitachi Digital Services are saying
Analyst salary at Hitachi Digital Services
reported by
3
employees
₹6.5
L/yr - ₹12
L/yr
28%
more
than the average Analyst Salary in India
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What Hitachi Digital Services employees are saying about work life
based on 619 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Hitachi Digital Services Benefits
Submitted by Company
Employee Assistance Program Women Mentorship Proram Pregnancy Care Program Work From Home Maternity Policy
Submitted by Employees
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Plot No. 9, Survey No 115, Nanakram Guda Village
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500032
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