L2/L3 Support Engineer - Office 365 (5-7 yrs)

Job Description :

We are looking for only local Mohali/Chandigarh candidates as there will be onsite interview in Mohali.

Position : L2 / L3 Engineer

Experience Required : 5+ years in a 2nd/3rd line support role

Key Responsibilities :

- Provide advanced technical support and troubleshooting for a range of IT systems and services.

- Deploy, configure, and migrate Microsoft Office 365 Cloud services, including Exchange, SharePoint, and Azure.

- Administer and manage cloud VoIP systems.

- Maintain and support Microsoft Server environments, including Hyper-V and VMware.

- Perform hardware maintenance and provide support for various devices and components.

- Configure and manage networking systems, including firewalls and Wi-Fi networks.

- Support and troubleshoot Sage and Iris accounting software.

Key Skills/Areas of Competence :

Microsoft Office 365 Cloud :

- Expertise in deployment, configuration, and migration of Exchange, SharePoint, and Azure services.

Cloud VoIP Systems :

- Administration and management of cloud-based VoIP solutions.

Microsoft Server / Virtualization :

- Proficient in Microsoft Server, Hyper-V, and VMware environments.

Hardware Maintenance :

- Hands-on experience with hardware maintenance and support.

Networking :

- Strong networking skills, including firewall configuration and Wi-Fi network setups.