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Trainee Process Consultant - Technical Support
₹ 2.25 - 3L/yr
Bangalore / Bengaluru
1 vacancy
Trainee Process Consultant - Technical Support
HGS
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role & responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; and forwarding requests.
Desired Skills and Abilities
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Troubleshooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend customer requirements well.
- Good understanding of ISP
Contact Details: HR@Sharon-7204488688
Employment Type: Full Time, Permanent
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(based on 163 HGS interviews) What people at HGS are saying
Rating based on 76 Process Consultant Trainee
reviews
Anonymous · Payroll & Transactions
in Hyderabad
Nothing
They make us work 2x times faster like robots. They will increase the targets frequently. During the initial days they will say 2 week offs but when the time passes they will ask us to work on the week offs in the name of deficit hours without showing the proper data. And the office politics are the worst they will have the personal..Read More
Read 76 reviewsProcess Consultant Trainee salary at HGS
What HGS employees are saying about work life
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