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209 Hilton Jobs
Front Office Associate
Hilton
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Assist the Front Office Manager with daily Front Office operations
- Provide prompt service and actively seek opportunities to drive Guest satisfaction
- Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
- Manage, resolve or escalate any and all Guest complaints quickly
- Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events
- Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
- Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule
- Attend all Front Office meetings
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
- Serve your role and Team in an environmentally-conscience manner
Employment Type: Full Time, Permanent
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What people at Hilton are saying
Rating based on 4 Front Office Associate
reviews
Anonymous · Other
in Lonavla
Its worst for the staff. Zero work-life balance, zero career growth, actually the upper management at the managerial level is lame and slow. Everyone's just sits at "Kadam ka dhaba" all day!!!! Zero work. Only the Front office Manager Mr Ameya is one genuine hard-working human in over all managerial level. I seriously don't know how..Read More
- Job security - Good
Its a Sh***hole for staff. Be it accomodation or workplace.
- Salary - Bad
Front Office Associate salary at Hilton
What Hilton employees are saying about work life
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