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Hilton

Compare

4.3

based on 496 Reviews

206 Hilton Jobs

Room Attendant - HGI Surat

HILTON

4.3

based on 496 Reviews

1-2 years

Surat

1 vacancy

Room Attendant - HGI Surat

Hilton

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Housekeeping Chemical Engineering Hospitality Showroom Training

+ 2 more

Job Description

The Room Attendant cleans assigned guestrooms and keep related room floors clean at all times during a shift, assisting guests with any questions they may have.

What will I be doing

As the Room Attendant, you will be responsible for performing the following tasks to the highest standards:

Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.

Ensure that guests privacies are protected during service.

Offer all possible assistance to guests and respond to guests requests.

Clean and replenish supplies for guestrooms according to standards and procedures.

Does turndown service when required.

Ensure master keys are kept secure at all times.

Keep trolleys neat and adequately supplied.

Maintain all equipment in good working condition.

Keep linen room neat and in good order.

Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.

Be courteous and professional at all times, delivering high quality service to guests.

Maintain good working relationships with team members and all other departments.

Report maintenance issues promptly to the Engineering team.

Ensure compliance of lost and found procedures.

Take appropriate action to resolve guests complaints.

Promote the hotel and Hilton products and services.

Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.

Adhere by the hotel s policies and procedures, Hilton code of business conduct, the hotel s team member handbook.

The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Room Attendant, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavi

Employment Type: Full Time, Permanent

Read full job description

Prepare for Room Attendant roles with real interview advice

What people at Hilton are saying

4.0

Rating based on 10 Room Attendant reviews

Anonymous · Food, Beverage & Hospitality in Jaipur

Likes

Hilton company in very good but some manager and hod level not good specialy Abhishek choudhary HOD Hilton hotel resort Jaipur

Dislikes

I don't like management from Jaipur Hilton hotel resort Jaipur

Skill development - Bad

+3 more

Read 10 Room Attendant reviews

Room Attendant salary at Hilton

reported by 13 employees

₹1.6 L/yr - ₹4.8 L/yr

13% more than the average Room Attendant Salary in India

View more details

What Hilton employees are saying about work life

based on 496 employees

68%

50%

44%

90%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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