Sales Coordination Executive

A Sales Coordinator plays a crucial role in supporting the sales team and ensuring smooth operations. Their key responsibilities include:

1. Sales Support & Coordination
   
• Assist the sales team in managing schedules, tracking leads, and maintaining client relationships.
• Process orders, quotes, invoices, and contracts.
• Coordinate sales efforts between different departments (marketing, finance, logistics, etc.).
2. Customer Relationship Management
   
• Act as a point of contact for customers, addressing inquiries and resolving issues.
• Maintain and update customer records in CRM software.
• Follow up with clients for order status, payments, and service feedback.
3. Administrative & Reporting Tasks
   
• Prepare and distribute sales reports, forecasts, and performance analysis.
• Monitor sales metrics, quotas, and KPIs.
• Organize and maintain sales documentation, contracts, and pricing lists.
4. Communication & Coordination
   
• Liaise between sales representatives, clients, and internal teams to ensure seamless operations.
• Arrange meetings, presentations, and product demonstrations.
• Support marketing activities like promotional campaigns and trade shows.
5. Inventory & Order Management
   
• Track inventory levels and coordinate with supply chain/logistics teams.
• Ensure timely delivery of products/services to customers.
• Manage product returns, replacements, or warranty claims.

Key Skills Required

A successful Sales Coordinator should possess the following skills:

🔹 Organizational Skills Ability to manage multiple tasks, prioritize work, and meet deadlines.
🔹 Communication Skills – Strong verbal and written communication for client interactions and team coordination.
🔹 Customer Service Orientation – Ability to handle customer inquiries and resolve issues efficiently.
🔹 Sales & Negotiation Skills – Understanding of sales principles and ability to support sales strategies.
🔹 CRM & Software Proficiency – Familiarity with CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, PowerPoint).
🔹 Problem-Solving Ability – Quick thinking to troubleshoot sales or customer issues.
🔹 Attention to Detail – Accuracy in processing orders, reports, and documentation.
🔹 Teamwork & Collaboration – Ability to work closely with sales, marketing, and logistics teams.
🔹 Time Management – Ability to handle multiple projects and ensure smooth workflow.