Desktop Support Engineer Lead

Job Responsibilities:

(Must have)

• Diagnosing and resolving technical issues, User support with laptops, desktops, printers, and other devices
• Ensuring security and upgrades are applied to IT Assets and kept up to date
• Taking ownership of technical issues, and working with our development group to resolve more
• Support users in testing new applications
• Support in obtaining digital certificates for users and Servers
• Ensure backups are taken regularly
• Manage inventory of IT equipment's

Job Responsibilities:

(Desired)

• Should be able to communicate in English with internal Team, Client and Vendors.
• Single point of contact for all IT Day to day tasks

Criteria:

(Must have)

• Preferably computer science graduation or similar experience.
• Should have minimum 4-year valid experience
• Should have experience in team handling
• Strong experience in Server Management & Patch management

Criteria:

(Desired)

• Should have experience in End User Support & Strong knowledge in troubleshooting.

If Interested kindly share your updated resume on below email id: VrushaliD1@hexaware.com