Desktop Support Engineer

Total 2 years experience of managing Desktops in Enterprise Environment.

Should be able to install and configure a desktop (PC or Laptop) as per bank s requirements, diagnose and resolve the problem in coordination IIMC/ OEM/3rd party support vendors, support OS and OA (Office Automation) software used by bank, install s/w on clients, resolved network connectivity issues, perform any IMAC (Install, Move, Add or Change) on the desktop, initiate & maintain change management, Antivirus, patch and backup management as per process/ policy defined by the client.

Should be able to connect the VC equipment at the locations.

Should have good communication skills.

Good knowledge on IT Hardware break fix, Printers.

Video Conferencing FM:

For VC FM at Mumbai, Total experience should be 3 years out of which 1 year should be in video conferencing operations.

Should have good knowledge of installation, configuration, and operation of VC systems, and desktop clients.

Should have experience in carrying out at least point-to-point conferences, changing of layouts, testing connectivity, etc.

Good knowledge of network concepts and activities (Switches/Routers/Access points)

Should have good communication skills.

Full-time (Regular) graduation (BSC in Computer science /BCA) from a recognized university institute with a minimum 1-year post-graduate degree/ diploma course in Computer Science;

OR Full-time (Regular) Engineering graduate from a recognized institute;

OR Full-time (Regular)3 Years Diploma in Computer Engineering (10+12+ Diploma) from a recognized institute.