Executive - Training

Job Title: Executive - Training

Location: Gurugram Sector 14

Working Days: 6

Experience Required: 1 - 2 Years (Training, learning & development, or a related field)

Interview Mode- Face to Face

What we are looking for:

HexaHealth is a leading healthcare organization committed to delivering seamless patient

experiences. We are looking for a Training Executive to drive training initiatives, ensuring employees

are well-equipped with the necessary skills and knowledge to excel in their roles.

Eligibility:

• Education: Bachelor's degree in any field.
• Strong presentation, communication, and facilitation skills.
• Ability to design and deliver engaging training programs.
• Proficiency in CRM software (Zoho preferred) and an understanding of healthcare processes.
• Adaptability and ability to train employees at different experience levels.

Job Responsibilities:

• Conduct CRM (Zoho) training for new joiners and performance improvement (PIP) employees.
• Conduct refresher training for the employees to improve their quality parameters.
• Deliver on-the-job training (OJT) and structured onboarding sessions for new hires.
• Organize and execute product/disease training to enhance employees' medical knowledge.
• Develop training materials, manuals, and e-learning content for better knowledge retention.
• Evaluate training effectiveness through assessments and feedback mechanisms.
• Identify skill gaps and implement customized training programs to improve productivity.
• Collaborate with department heads to ensure training aligns with business objectives.
• Stay updated on industry trends and best practices to enhance training effectiveness.