Manager - Sales & Business Operations

Job Title: Manager - Patient Care Specialist
Location: Gurugram Sector 14

Working Days: 6

Experience Required: 3 - 6 Years

Interview Mode- Face to Face

What we are looking for:

HexaHealth is a fast-growing healthcare organization committed to enhancing patient care experiences. We are looking for a dynamic Manager - Patient Care Specialist to drive category growth, optimize service delivery, and ensure exceptional patient experiences.

Eligibility:

• Education: Bachelors degree in Business, Management, or related field (MBA preferred).
• Experience: 3-6 years in category management, business strategy, or similar roles.
• Strong analytical, communication, and stakeholder management skills.
• Self-driven with a patient-first mindset and a results-oriented approach.

Job Responsibilities:

• Develop and execute category growth strategies to enhance patient acquisition and retention.
• Track key performance indicators (KPIs) like revenue, profitability, and patient satisfaction.
• Conduct market research to identify trends and competitive insights.
• Collaborate with product and tech teams to streamline service delivery.
• Ensure high patient satisfaction by addressing feedback and resolving escalations.
• Work closely with marketing, operations, and finance teams to meet business goals.