Sales - Unsecured Loans

Sales - Unsecured Loans 113 days

• aligarh
• 2+ Year
• Full time

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Achieve Business Targets financials for Loyalty Personal Loans and any other Product/ assigned responsibility that the company may enter into


Team Handling of Sales Executives and Channel Associates


Relationship Management with existing internal stakeholders, TW (Two-Wheeler) dealerships

End to end co-ordination with the Credit Teams, Operation Teams, Product Teams for sourcing of leads, improvement of existing processes, disbursements, customer approvals, clearing of discrepancies


Maintaining the Basic Standard Operating Processes (SOP), policies Hygiene laid down by the company


Controlling the FEMI (First Equated Monthly Instalment), SEMI (Second Equated Monthly Installment), TEMI (Third Equated Monthly Instalment) of each loan and hence controlling delinquency for the assigned location


Ensure to keep the Non-performing Loans and Post Disbursal Documents pendency percentage under control


Ensure TAT Accuracy for enhanced customer experience


Ensure that all the cases are First Time Right


Educate the customer specifically on not to bounce their EMIs


Manage all customer grievance / customer issues pertaining to the loan disbursal