In this role, you will collaborate closely with division stakeholders across the organization to coordinate activities related to processes and operating models, ensuring alignment with organizational objectives.
Key Responsibilities:
Process Improvement & Analysis : Apply advanced analytical and problem-solving techniques to lead process improvement initiatives that enhance efficiency and effectiveness.
ISO Audits : Facilitate and lead ISO audits, while conducting comprehensive process and project-level assessments.
Quality Leadership : Support and lead quality activities at both site and global levels, driving initiatives that uphold and enhance product and process standards.
Strategic Quality Control : Facilitate and lead strategic efforts in designing and deploying innovative quality control approaches to meet organizational needs.
Cultural Transformation : Drive and enable a culture of risk-based thinking and change management across the business unit, fostering a mindset of continuous improvement.
Cross-Functional Collaboration : Lead cross-functional and organizational project teams to develop and implement improvement actions aimed at reducing customer complaints and enhancing customer satisfaction.
Quality Analysis & Trends : Review and analyze quality results, conduct trend analysis and root cause investigations to identify improvement opportunities.
Corrective & Preventive Actions : Drive the implementation of corrective and preventive actions while monitoring trends to evaluate their effectiveness and ensure sustained improvement.
Global Team Leadership : Lead a global team, providing strategic direction and fostering collaboration to achieve quality objectives.
Who are you?
An enthusiastic and accomplished Quality professional with a Bachelor s degree and over 10 years of overall work experience, including 7 8 years of relevant expertise. The ideal candidate brings a strong foundation in quality management and process improvement, paired with a passion for driving operational excellence.
Key Qualifications and Skills:
Certifications : ISO 9001 Lead Auditor Certification is required, while additional certifications such as CMMI and ASPICE are highly valued.
Business Excellence Models : Exposure to and implementation experience with various Business Excellence models such as EFQM and Malcolm Baldrige are preferred.
Strategic Thinking & Change Management : Proficiency in Risk-Based Thinking, the ability to adopt and manage change effectively, and experience as an Agile practitioner.
Analytical Expertise : Strong analytical and problem-solving skills, along with experience in implementing and administering Quality Assurance metrics and processes.
Lean Six Sigma : Six Sigma Green Belt Certification is desirable, with Black Belt certification being a significant advantage.
Quality Control Systems : Hands-on experience with Quality Control Systems and Tools, including Statistical Process Control (SPC), is strongly desired.
GIS/Mapping Expertise : Domain knowledge in GIS/Mapping is an added advantage.