Sr. Quality Analyst

What will you do

Responsible for ensuring JCI s Business service meets the established standards of quality including reliability, usability, and performance.

How will you do it

• Coordinate and drive Kaizen & Six Sigma across LOBs.

• Continuously Monitor Project KPI s to drive Continuous Improvement Initiatives.

• Coordinate Quality related training to the team to meet Quality Standards.

• Coordinate & support the company s quality program, including the implementation of ISO9001 systems and procedures.

• Support in devising procedures and directions for recording and reporting quality data.

• Compile quality control reports, create statistical process control metrics, manage non-conformity reports and recommend continuous improvement activities.

• Implement & Monitor quality control and inspection procedures.

• Manage internal audits and other quality assurance activities

• Coordinate with operations team and conduct Product audit in the customer location compliance to legal & application standards.

• Support Design & Operations Managers to resolve any customer complaints.

• Assist in Risk Management activities, FMEAs and ensure compliance to standards and regulations.

• Assist in the failure investigation of product complaint and CAPA activities.

What we look for

• Bachelor s Degree with minimum 6 years of experience in the field of Mechanical/Electrical.

• Min. 4 yrs. experience in Quality Management activities.

• Proven experience in driving Quality Training Programs.

• Experience in Product/Process Audits.

• Experience in Six Sigma Tools & Techniques.

• Certified Six Sigma Green/Black belt (preferred)

• Certified Internal Auditor for ISO 9001:2015.

• Experience in working with problem solving tools like, Fish bone diagram, 8D etc.

• Good oral, written and presentation skills.

• Customer focus and service oriented.

• Excellent interpersonal skills and able to develop strong working relationships inside and outside the enterprise.

• Excellent people skills, persuasive and assertive character.

• VBA automation (Visual Basic for Applications)