Sales Manager SURU, Rural Banking Group (HUBLI/Nanjangud/Davangere)

Job Purpose

To align & drive business through Sales Officers across assigned villages/region in terms of product & process training so as to support Cross-Sell business of Retail Liability, Retail Asset, Insurance & KGC business. To drive business through the assigned sales officers & ensure the cross-sell objective in each of the assigned village is met within the stipulated time.

Job Responsibilities (JR) :

Actionable (4-6)

Region Product Penetration & Cross-Sell Business Development

• Drive village penetration across allotted villages via allocated SO team members.
• Work closely with SURU State Head sales and sales team (SO, etc.) across hierarchy and get Retail Liability, Retail Asset, Insurance & KGC business done through conventional & digital channels in assigned geographies.
• Ensuring all sales resources are productive and achieve their assigned sales targets on each of the above-mentioned product.
• Ensure market level understanding and scoping for SO to drive cross sell business on above mentioned Cross-Sell products.
• Ensure maximum penetration of cross sell products in already existing customer base as well as New to Bank (NTB) acquisitions.
• Ensure Annual and monthly targets for above mentioned cross sell products are met in the assigned geography via assigned SO.
• Work closely with SURU State Head to ensure targets assigned to the region are met on monthly and annual basis.
• To go and achieve their individual assigned village penetration target for better conversions and target achievement.
• Plan and conduct loan mela at identified potential Saless.
• Visit Saless and engage personally with Influential person/s in villages to extract maximum business from that village/region for cross sell team.

Product & process Support

• Provide end to end support to sales team members in terms of process & product.
• Address issues pertaining to cross functions & ensuring that there are no lags in the complete process flow.
• Push for 100% sales team resource activation on the newly launched products/drive rolled out by central team.
• Liaison with cross function teams like Liabilities, Retail Asset, Operations, Policy, etc. and provide solution to line team.
• Operate as a Single point of contact between SO and all the cross functional teams for all type of system, product, process, regulatory and marketing related requirements for assigned geography.
• Monitoring and tracking the implementation of the product sale action plan designed for specific regions.

Training

• Ensuring that complete team is Trained on Insurance, Retail Asset, Liability, digital Products and processes.
• Training the complete Team on all the KGC, Retail Assets, Retail Liability, etc. products and the processes.

Lead Generation & Compliance

• Ensuring zero customer complaints & immediate resolution of the same if any.
• Guiding & ensuring generation of maximum number of genuine leads and conversion of the same.

System updations & MIS updations

• Ensure 100% correct information as per guidelines are updated in system within defined TAT.

Others

• Any of the control parameters might be added or omitted basis business requirement, market requirement and senior management directives
• Any other task assigned by seniors from time to time

Educational Qualifications

Key Skills

• Graduation
• Post-Graduation

• Interpersonal Skills
• Banking Product & Process Knowledge
• Regulatory Knowledge
• Planning and Organizing Skills
• Advanced Microsoft Office
• Communication
• Insurance product Knowledge

Experience Required

• Minimum experience in years: 5-6 years
• Exposure to banking/Insurance is must

Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)

• Insurance Channel partners for LI, GI & Health
• Liability Ops team
• Retail Asset Team
• Third Party Products team
• Operations
• Credit
• Sales Team
• KGC Product team
• Compliance