i
HDFC Bank
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
195 HDFC Bank Jobs
Walk in-Virtual Sales- Sales Officer
HDFC Bank
posted 1hr ago
JD- Virtual Sales:
Group Company: HDFC Bank Limited
Designation: Virtual Sales - Sales Officer
Position description:
To achieve assigned Unit / value/ Income across product lines
1 RM is responsible to achieve monthly unit and value targets assigned across product line.
2 RM is responsible to educate customer on product lines and provide right product to right
customer
3 To achieve month on month productivity on the allocated product line.
4 Contribute to the overall channel achievement.
Customer communication
1. Contact non managed customers of the bank and offer bouquet of products Using calling
scripts
2. Ask probing and leading questions to engage and understand customer requirements
3. Ensure product features & benefits are explained to the customer while onboarding
customers
4. Ensure multi products are pitched to increase customer product holding in the bank.
Qualitative: Call Quality/Count of calls/Time on system/ Quality of sales
1 Effective interaction or communication with the customer and capture correct customer
dispositions
2 Work on the feedback shared with by the supervisor /unit manager/training manager on the
quality of Call experience.
3 Ensure Time on system as per KPI defined
4 Ensure Minimum RPC to be maintained on daily / Monthly basis
Digital Product Penetration
1 Educate the customer on the digital products of the Bank.•
2 Show the value and convenience in usage of the digital products.
3 Increase digital penetration within the non-managed customer base of the Bank.
4 Push digital penetration in the contacted customer.
Audit and compliance
1. TSE is required to adhere to all laid down guidelines for Calling
2. Ensure all tele calling and product regulatory compliance are adhered
3. Adhering to all product guideline
4. All guidelines on floor discipline, dialer hygiene parameters.
Primary Responsibilities:
products to the non-managed customer of the Bank. Educate the customer on the digital
products of the Bank.
benefits of the product and selling the same for required revenue generation
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for HDFC Bank Sales Officer roles with real interview advice
No extend after 6:30 pm hardly 6:45 pm
Very very low Salary, environment, daily huddle, lot's of pressure. Always Team manager and unit head will say do Life insurance.than home loan, personal loan then other products.
7-12 Yrs
₹ 6 - 14L/yr
Surajpur, Ambikapur, Wadrafnagar
2-5 Yrs
₹ 3 - 6.5L/yr
Nawanshahr, Phagwara, Shimla
3-8 Yrs
₹ 3 - 8L/yr
Ahmedabad, Rajkot, Surat
5-10 Yrs
₹ 5 - 10L/yr
Panipat, Bahadurgarh, Yamunanagar
0-3 Yrs
₹ 2 - 3L/yr
Haridwar, Dehradun, Rishikesh