We are hiring For RBB - PB-TA/BM/PB/Teller

We are hiring for Below role for Ahmedabad Location across the area.

Job Name: Personal Banker - Min. 3 years experience is required

Grade: Deputy Manager

Responsibilities:

• Identify existing branch customers who meet Classic program criteria and flag them on the system to upgrade these customers under the program •
• Acquire new customers who meet product criteria and flag them on the system
• Regularly interact with the customer to build relationships and understand the profile
• Achieving MTD and YTD Revenue Targets
• Enhance the value/book size of the given portfolio

Job Name: Customer Care Executive- Min. 1 year experience is required.

Grade-Trainee /Assistant Manager

Responsibilities:

• Cross selling products of the bank based on the customer need.
• Attend walk-in customer
• handle cash inflow.
• Maintenance of counter stock register (DD/MC).
• Recording complaints as per the specified process.

Job Name: Branch Manager- Min. 8 year of experience is required and fresher can apply with good communication skills

Grade: Senior Manager

Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.

Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales

Key Customer Relationship Management & supervision of all High-Net-Worth customer programs

Ensure all components of the branch sales model function as per design

• Complaints Handling
• Review Branch Operations reports
• Managing teller operations and vault
• Branch Merchandising & co-ordination with Marketing at product level
• Review vault register and Key Registers
• Review Suspense & Dummy accounts
• Ensure compliance with Banking rules, Regulations & Procedures
• Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff
• Adherence of sales process & Operational Checklist.

Job Name: - PB- Telller Authorizer Min. 5 year of experience is required and fresher can apply with good communication skills

Grade: Deputy Manager/ Manager

• Ensure that Tellers generate Sales References for Liability products
• Ensure Cross Sell leads for Credit Cards are given to the BDR
• Penetration of Saving Accounts on non liability customers.
• Lobby Management

a. Queue handling

• Branch Administration including house keeping, upkeep, etc.
• Ensure quality customer service is delivered

a. Manage irate customers if required or escalated.

• Online Authorisation of cash/ transfer transactions and issue of DD/ MC
• Vault Custodian
• Priority processing of Imperia and Preferred Customers
• Teller counter supervision
• Cash management and liaison with Currency Chest

Desired candidate profile

• Any Graduate / Post Graduate
• Sales and Influencing Skills
• Banking Product & Process Knowledge
• Knowledge of Competition & Current trends in financial Industry
• Excellent communication skills

Those who are interested to share at priya.yadav7@hdfcbank.com while sharing resume, please mention subjected as role and location