Branch Manager

• Profitability Management - Maintaining & optimizing profitability for the branch • Target setting & management Monitoring branch targets in numbers & volumes • Portfolio quality management - through superior underwriting, working closely with collections • Cost management – managing all branch operating costs including cost of acquisition, operations etc. • People management – Motivating team, handling HR & administration function of the branch • Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues